Last Updated: June 01, 2023
Welcome to Xpress Elite Chauffeurs LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website bookings.xectransport.com, our limousine services, and our SMS communications.
By booking a service, using our website, or providing your phone number, you agree to these Terms.
1. Services
We provide chauffeured transportation services by reservation. All bookings are subject to availability and confirmation. Prices, routes, and availability may change without notice.
2. Bookings & Payments
- Bookings can be made via our website, phone, or SMS.
- Payment is due at booking unless otherwise agreed.
- We accept major credit cards through secure third-party processors. We do not store full credit card numbers.
- Cancellation and refund policies will be provided at the time of booking.
3. SMS Communications
- By providing your phone number, you consent to receive SMS messages from us regarding booking confirmations, trip updates, and important service alerts.
- Message and data rates may apply.
- Frequency of messages varies depending on your bookings.
- To opt out, reply STOP to any SMS from us. You will receive a final message confirming your opt-out.
- To request help, reply HELP or contact us at support@xectransport.com.
- We do not sell or share your mobile number for marketing purposes without your consent.
4. User Responsibilities
You agree to:
- Provide accurate information when booking.
- Comply with all applicable laws during your ride.
- Treat drivers and vehicles respectfully.
We reserve the right to refuse service to anyone acting inappropriately or violating these Terms.
5. Limitation of Liability
We are not liable for delays or service interruptions due to events beyond our control, including but not limited to traffic, weather, accidents, or government actions. Our maximum liability is limited to the amount paid for the affected booking.
6. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
7. Changes to Terms
We may update these Terms at any time. Changes will be posted on our website with the “Last Updated” date. Continued use of our services after changes constitutes your acceptance of the new Terms.
8. Contact Us
If you have questions about these Terms, please contact us:
Phone: 614-502-3771
Email: support@xectransport.com